Common questions

Is this a real escrow service?

Yes SurexGate is a verified digital escrow platform that securely holds funds between buyers and sellers until all agreed conditions are fulfilled. We ensure transparency and trust in every transaction

How do I reset my password?

Click Forgot Password on the login page, follow the secure link sent to your registered email, and create a new password.

Is my password and data safe?

Absolutely. All passwords are encrypted using industry-standard bcrypt hashing. We never store plain text passwords, and all transactions are protected with SSL security.

How does SurexGate Escrow work?

Once a deal is initiated, the buyer's payment is held securely in escrow until the seller fulfills the agreed terms. After both parties confirm completion, funds are released automatically.

Where can I find the Terms and Policies?

You can review our Terms of Service and Privacy Policy on our Terms Page.